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A Measured Response to the “New Normal”
In a world trying to rebound from the wildly fluctuating Covid 19 / lockdown recession, leaders of organisations will need to confront managing in this “new normal” era. For many years it has been possible (although not always achievable) to be successful simply by...
Want Better Customer Experience? Start with Your Employees
This devastating COVID-19 global pandemic has forced companies across industries to make the tough decision to either shut down their operations or pivot to a new business strategy and reconfigure their workforce. As companies move towards the “new normal” caused by...
Realising Your Organisation’s Strategy – Amidst a Whirlwind of Expectation
In the midst of COVID-19, all leaders, their employees and our respective communities have been stricken with a virus that has changed the landscape for how we live, work, think, and communicate. These are precarious times, and as our “new normal” continues to unfold,...
Strategy Execution – The Consequence of Measurable Behaviour
Strategy execution, whether it occurs in a remote office environment or in an in-person environment, does not just happen, it is the result of focused and deliberate leadership activities and the consequence of measurable behaviour supported by ongoing strategic...
Remote Working is Here to Stay. What does that mean for your organisation?
What has changed For many of us the world has just turned up-side down, all of a sudden, from in-person to remote. Our lives are going to be more physically constrained and more virtual than they were. Nobody knows how long the current conditions will persist, but...
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